July 2020


Presently, Artificial Intelligence has evolved into the futuristic fad across the globe. The harmonious blend of AI and machine learning are deployed to observe collaborative business workflows, the phenomenon of automation, and witnessing intelligent conversational experiences. The digital workplace technologies have undergone an exemplary transformation for altering enterprises to be more informal and intellectual.

The embracing of AI facilitates a novel era of innovative conversational workspaces. We view a gaggle of technology providers responding to this transition with impressive product announcements – reforming workplace collaboration on the horizon by espousing AI.

 Big Buildings Progress Leisurely

The universal truth states that artificial intelligence will refashion the face of the entire world. The next few decades will expose a lucid and brilliant world. At the same time, the world of big office real estate will behold a sluggish growth. The real estate industry in London, New York, and Hong Kong revolves in cycles of 15 years, suggesting a prolonged lease period. These extended periods hinder innovation or investment in other services in between the renewals. In comparison, countries like Scandinavia have a shorter lease duration of three years, fostering a healthier working relationship.

 Bottom-up Demand

There is a melange of opportunity for AI to augment real estate, and the significant stimulus here is derived from the employees who work in office buildings, and it is not the developers who create and build them. The employees, the actual users of the building, will invite AI into numerous facets in their life unknowingly in the near future. Their expectation will heighten equating similar convenience and efficacy at workplaces, just like at home or when travelling. The metamorphosis at workplaces is ignited by innovative technology and spearheaded by workforce demands for resilience, connectivity, security, and design.


RPA and Helpdesks

You can now spice up your banal office interactions – making it smoother and more efficient by utilizing robotic process automation (RPA). The IT helpdesks should be appreciated for resolving your problem with a unique solution so that you would not come back with the same query a week later, and not for presenting immediate solutions that do not consider a long-term answer.

The Ideal solution is never a spreadsheet-driven efficiency, but the customer satisfaction is doubled in terms of a face-to-face helpdesk than service delivered over the phone.

 Predictive Maintenance

Rolls Royce employs the technique of predictive maintenance, and this enables them more remuneration and not selling engines. This process deploys sensors in the engine that transfer a vast volume of real-time data about each engine component. Therefore, in case of any faulty operation, they can have a relevant spare part even before the problem materializes. Soon AI will engender this working at the workplace too.